Terms and Conditions

JAI- Joint Airways Initiative (Jai) is a Patient support initiative by Lupin Limited (Lupin) developed for the purpose of educating Patients suffering from Asthma and Chronic Obstructive Pulmonary Disease (COPD) related ailments on use of Lupin’s inhalers and spread knowledge and awareness on managing respiratory diseases (Program). The Jai website (Platform) consists of valuable information researched by medical experts which may help Patients manage respiratory ailments.

1. Applicability

The Terms and Conditions (Terms) will be applicable on:

  1. a) anybody who access and uses the Platform (User)
  2. b) anybody who accesses, uses and subscribes to the services available on the Platform (Patient)

User and Patient are individually and collectively referred to as “You”.

2. Acceptance

By using/accessing the Platform, You represent and confirm that You have the capacity to enter into a legally binding contract under the Indian Contract Act, 1872 and that You are above 18 (eighteen) years of age and You are able to provide necessary documentary proof such as Aadhaar Card, Passport etc., to verify the same (if required).

The Terms constitutes a legal and binding agreement between you and Lupin and by accessing, using and/or registering and to the services available on the Platform, it is deemed that you have read, understood, and accepted the Terms, without limitation or qualification and agree to be bound by these Terms, the Privacy Policy and any amendments or modifications made to these documents, subsequently.

3. User’s Obligations

a) You acknowledge that this Platform is strictly for your personal and non-commercial use and shall not be used for any other purposes whatsoever, included but not limited to, copying, reproducing, selling, leasing, distributing, licensing or making any derivative works of or relating to the Program and/or the Platform or any of the content contained therein. You agree not to decompile, reverse engineer or disassemble the Platform or any part of it, either in whole or any portion of any component.

b) You shall not use the services for any unlawful purpose which could amount to violation of applicable laws and regulations.

c) You shall not infringe any copyright, trademark, trade secret or any other intellectual property rights and privacy policies of Lupin or of any third parties. You shall not make any derogatory statements in social media or any other public platforms or act in a manner to defame, disparage, mislead public or harass Lupin or any of the services provided under this Program.

4. Grievance Cell

At any time, in case You are experiencing any difficulty in accessing or using the Platform or need any clarity in respect of the services available on the Platform, You may reach out to the support team on 18002679820 WhatsApp on 8097586333 from Monday-Saturday, 9:30 a.m. to 6:30 a.m.

5. Intellectual Property

Lupin’s names and logos, including but not restricted to text and graphic, referenced on the Platform are trademarks and copyrights of Lupin or its affiliates. Lupin’s Trademarks shall not be used in connection with any product or service that is not a Lupin product or service or in any manner that disparages or discredits Lupin. No reproduction of any part of the Platform shall be made nor is any part allowed to be modified or incorporated in any other work. Lupin reserves all rights pertaining to the Platform and shall in its sole discretion refuse access to any section of the Program, if Lupin believes that User’s conduct violates any applicable law or is harmful to the interests of Lupin or for any other reason. Lupin reserves the right, in its sole discretion, to terminate your access to all or part of the Platform or this website, with or without notice.

6. Disclaimer

6.1. Third Party Links References

It is quite likely that the Platform may contain links or reference to third party websites and may be provided for convenience. However, inclusion of any link to the website should not be considered as belonging to Lupin. Access of these links is solely at your risk.

6.2. Uninterrupted Services

Lupin does not warrant that the Platform or any portion of the service, or content offered through the Program, will be uninterrupted, secure, or free of errors, viruses, or other harmful components, and does not warrant that any of those issues will be corrected. In the event of periodic maintenance operations during which the Platform may not be accessible, Lupin will not accept any responsibility.

Lupin cannot and does not guarantee or warrant that the Platform is compatible with any computer system or that the Platform, or any links from the Platform, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your mobile software system, the entire cost of any service, repairs or connections of and to your mobile software system that may be necessary as a result of your use of the Platform.

In case Lupin is made aware of any User/Patient attempting to hack the data stored on the Platform or cause any such violation, Lupin shall be entitled to institute an investigation and seek legal remedy against such User/Patient.

6.3. Medical Advice

This Platform and the information contained therein, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is made available by Lupin for educational and informational purposes only and does not constitute/substitute professional medical advice, diagnosis, treatment or recommendations of any kind. By accessing the Platform, You understand and acknowledge that there is no doctor-patient relationship between You and Lupin.

You further acknowledge your understanding that the Platform should not be used as a substitute for medical advice from a licensed doctor/healthcare professional. You should always seek the advice of your licensed doctor/healthcare professional for any questions or concerns You may have regarding your individual needs and any medical conditions. You agree that You will not under any circumstances disregard any professional medical advice or delay in seeking such advice in reliance on any content provided on or through the Platform. Reliance on any such